A Reputation for Superior Service

At Signode, service isn’t an afterthought. It’s part of our longstanding commitment to fully satisfy our customers with high quality products, a guaranteed supply of replacement parts, and service when it’s needed. With 75 experienced field service reps located nationwide, with an average of 15 years of experience, our technicians are professionally equipped with the knowledge and appropriate tools to perform safely and efficiently, while keeping your equipment up and running. We also offer 24-hour technical assistance via phone from an experienced “on-call” field technician.

For Machine Service in the U.S., call 1-800-527-1499

For Hand Tool Service in the U.S., call 1-888-801-3401

For Machine and Hand Tool Service in Canada —

Western Canada call: 1-800-661-2491

Central Canada call: 1-800-387-5173

Eastern Canada call: 1-800-561-7601

To order parts online,
go to: www.signodeparts.com

Hand Tool
Repair Program

Our Hand Tool Repair program keeps your hand tools operating smoothly. Most tools will be repaired in 2-3 days and shipped back as good as new.

  • Same day service on most overnight shipments
  • Quick turnaround
  • Repair tracking system
  • Skilled repair technicians
  • 30-day warranty on all repairs
  • Fully tested to ensure proper operation
  • Inventory of over 4,000 parts

GPX Module
Exchange Program

Signode’s GPX Modular Exchange Program is a quick, convenient way to reduce costs and minimize downtime. With the GPX Module Exchange Program, if one of your MOD-GPX system modules ever need repair, we can have a replacement module in your facility the next day.

  • Fast, easy return
  • Overnight shipment
  • 30-day warranty on all modules

Conversions, upgrades
and enhancements

Extending our product’s lifecycle

Signode Service’s Machine Conversions, Upgrades and Program Enhancements help incorporate the newest technologies into equipment that is already in the field, extending the product’s lifecycle and increasing efficiency. Options such as modular head conversions, variable frequency motor controls and PLC upgrades can help increase performance, reliability and reduce maintenance.

For more information about the conversions and upgrades available, contact your local Signode Service Representative at 1-800-527-1499 to set up a machine audit and analysis.


Maintenance
Agreements

Signode Service offers maintenance agreements to maximize equipment performance and longevity of all Signode equipment. This proactive program, which includes regularly scheduled visits from a trained Signode technician, provides complete inspections and annual overhauls of your machine. Signode Maintenance Agreements minimize costly unscheduled maintenance interruptions and downtime to keep your equipment up and running. Agreements include parts, labor and travel and can be purchased and paid for on an annual or quarterly basis.

For more information about our Maintenance Agreements, contact your local Signode Service Representative
at 1-800-527-1499.